![]() ![]() It is very important to be certain that you are purchasing the correct products before checking out. If the product key was already issued, this is not anymore exchangeable for another product nor refundable. From the navigation header, select Security and because you’re accessing sensitive info, you’ll need to enter the password for this account again. Do take note that a reporting a non working product key is very difficult to prove as the key can be validated officially. You can create either a new email address or add an address that you already have. Go to and if you’re not already signed in, sign in with the username and current password for the account you want to update. However, in extremely rare scenario that the product key was determined to be defective, you have an option to replace the product key or get a full refund as promised. The buyer will highlight the product key but mistakenly highlighted the space between “is” and “1111” thus, pasting *1111-2222-3333 where the asterisk (*) represents the copied invisible space. To add your Gmail address as a way to sign in, go to Manage how you sign in to Microsoft. At this time, you cannot use your Google credentials to sign in to your Microsoft account, but you can use your Gmail address as a way to prove who you are. A common mistake that occurs in almost all cases of a non working product key is due to an invisible space accidentally copied when the buyer copy-pasted the product key.Įxample: The product key is 1111-2222-3333. Link your Google account and Microsoft account. Once a product key is issued, it is not anymore refundable or exchangeable except in a very rare scenario wherein the product key was determined to be defective. ![]()
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